In compliance with Peruvian consumer protection regulations, Tekton makes available its: Virtual Complaints Book.
The user may register:
Claim
Disagreement directly related to the service.
Complaint
Discomfort or dissatisfaction not directly linked to the contracted service.
Procedure
- The user registers their claim in the form
- Tekton confirms receipt
- Tekton responds within the maximum legal period (generally 15 business days), which may be extended if necessary with prior notice
Email for complaints
1. Contact
For any inquiries regarding this document: hi@tektonlabs.com
2. Final Acceptance
Use of the site implies that the user has read, understood, and accepted this entire document.